A quality client contracted ReRem Equipment to perform a series of sparge & vent tests at an industrial facility; easy. One of the stakeholders insisted that we (nearly) quadruple our coverage; not so easy. The policy was quoted and pre-pay was required; not so easy.
Modifying the proposal to reflect the cost was not accepted, pre-pay for the binder was not possible.
Our safety record is impeccable, our training is current
and our insurance is strong; we declined the work.
Posts Tagged ‘pilot-study’
The insurance thing..
Tuesday, June 15th, 2010Travel, far & wide
Tuesday, May 11th, 2010We are (increasingly) fielding requests for pilot-test services across the eastern US, with this conversation comes the request for discounted mob and/or on-site time. While we appreciate the work from diverse clients my response is the same; three (3) consecutive days will earn you a discount mob/demob, site-time is fixed.
ReRem has entered service agreements with several large environmental engineering firms to reduce the on-site unit costs for a fixed quantity of annual work. We welcome these opportunities.
Too expensive?
Monday, January 11th, 2010When my clients change employers I usually follow. One such client, a VERY able and talented environmental engineer, switched companies and contacted ReRem for several feasibility studies for remediation design. The work was proposed and scheduled. At the last minute the management cancelled the studies citing costs.
Fast forward; this client just contacted ReRem to conduct a study at these same sites. The equipment deployed has proven ineffective, the plume is now offsite, and two years has been lost. The management must now explain the off-site and vapor-intrusion issues to an unhappy client. Significant additional capital will be required to retrofit the site with an appropriate technology.
The dollars required to provide a proper study and design is less expensive than recovering trust and reputation.